Customer Focus Web Stores

Getting Started

An introduction to Business in a Box This guide will advise you of what is included in a Business in a box package. Image
Website Management Webinar This is a recording of our most recent Website Management webinar, and provides a sufficient overview of the system for new users Image
Creating a new Web Store This will guide you through the process of creating your new Web Store Image
Logging In This guide will take you through logging into your Customer Focus website Image
Resetting your Password This guide will take you through resetting your Web Store password Image
Creating Company Stores How to create new websites for niche industries or company stores Image
Adding Users How to add users to your Customer Focus Web Store Image
Customer Account Overview A run-through of the features and functionality associated with customer user accounts on Store Image
What Is PCI And How Are We Compliant? A document explaining the purpose of PCI and how we comply with their standards Image

Contents

Making Site Revisions This guide will run you through revising your site back to previous versions. Image
How to Add Banners for 2017 This guide runs you through how you can replace your existing banners with the new Spectrum 2017 equivalents Image
Editing my Home Page This guide will take you through editing the home page of your Customer Focus website Image
Editing your Navigation Tabs How to edit/add the Bookmarks module to make it easier for visitors to find content Image
Adding a Page to your website This guide will take you through adding a page to your Customer Focus website Image
Adding a Text/HTML Block to a Page This guide will take you through adding a text module to your page, and how to edit this Image
Adding Featured Products to a Page How to add a product list (your selection, or featured products) to a page Image
Altering Featured Product Listings How to change which products appear in your featured listings Image
How to change Homepage Categories on Liquid How to change where the featured categories on your home page link to
How to Download Custom Enquiry Form Responses How to download responses for custom enquiry forms as a CSV file Image
How to Download Default Enquiry Form Responses How to download responses for default enquiry forms as a CSV file Image
Creating Optimized Pages Create a page of targeted merchandise for campaigns or customers Image
Add a Blog/Post This guide will show you how to add a Blog/Post to your Customer Focus website Image
Add a link to an external Blog Have a WordPress / Blogger / Tumbler site? Here's how to link your Customer Focus site to it Image
Add link to an image This guide will show you how to add a link to an image Image
Add link to a page This guide will show you how to add a link to a page you have created Image
Adding Social Media Links This guide will show you how to add social media links for Facebook, Twitter, LinkedIn and Google+ to your Web Store Image
Adding a Photo Album to your website How to add Photo Albums to your website, with slideshow and zoom options Image
How to Edit an Enquiry Form How to change the fields and questions generated when a customer submits an enquiry. Image
Integrating your Flickr Gallery with your website How to share your Flickr photos with your customers, with slideshow and zoom options Image
Adding Tabs to your website This guide will take you through adding Tabs to your Customer Focus website Image
Adding Banners to your website This guide will take you through adding rotating banners to your Customer Focus website Image
Adding custom forms to your website How to create and add custom data capture forms to Customer Focus website Image
Enabling form security to your website (captcha) This guide will take you through enabling form security to your Customer Focus website Image
Adding a Google Map to your contact page This guide will show you how to add a google map to your Customer Focus website Image
Edit your Contact details Changing the contact information displayed on your website Image
Optimizing Search Engine Results for a Page Adding Meta Words to increase search optimization Image
Adding Anchors to link to page content Anchors are a useful way to 'jump' to relevant page content Image
Embedding HTML Code How to add embed code from Youtube, Vimeo, Zoomcatalog etc. Image

Appearance

Changing Your Theme This guide will talk you through how to change your website theme Image
Editing Overall Layout This guide will take you through editing the overall layout of your Customer Focus website Image
Responsive (Liquid) Layout A preview of the new Liquid theme, designed to be responsive on a range of devices including smartphone and tablet Image
Responsive (Liquid) Layout Release Notes December 2015 Newest release notes for our new responsive Liquid theme Image
Editing Navigation Tabs How to edit/add the Bookmarks module to make it easier for visitors to find content Image
Search Pages This guide will take you through adding page searches to your Customer Focus website Image
Changing Your Logo This guide will take you through changing the logo on your Customer Focus website Image
Editing Your Website Header Adding contact details / sales messages to your website header Image
Changing Color Scheme This guide will take you through changing the color of your website Image
Adding Social Media Links Best practice for adding links for social media links e.g. Facebook and Twitter Image
Adding Social Sharing Buttons How to make it easy for your customers to share products and pages on their social media Image
Configuring the Search Module How to edit search criteria and add page as well as product content to results Image
Product Detail Layout Choose how product information is laid out on the page, with drag 'n' drop Image
Adding to Product Detail View How to add additional content to Product Detail view, such as forms & testimonials Image
Using Tabs for FAQs Adding 'Artwork Requirements' and other FAQs to your product detail page using tabs Image
Display Multiple Images How to show multiple product images on your Customer Focus website Image
Add Live Chat How to add Live Chat to your Customer Focus web store Image

Products

Finding a Product This guide will take you through finding a product Image
Creating Advanced Virtual Samples How to add both a logo and text to a product image, and send to your client Image
Editing Products How to edit existing supplier products on your Customer Focus website Image
Copying Products How to copy existing supplier products into your 'My Products' catalog (for company stores) Image
Adding Products This guide will show you how to add products to your Customer Focus website Image
Adding Featured Products to a Page How to add a product list (your selection, or featured products) to a page Image
Altering Featured Product Listings How to change which products appear in your featured listings Image
Adding Categories This guide will take you through adding categories to your website Image
Unlocking The 'Order By' Drop-Down Menu This guide will walk you through how to enable the Order By drop-down menu for product listings Image
Adding Special Prices for Colors and Sizes This guide will take you through adding special pricing for sizes and colors Image
Editing Categories This guide will take you through editing existing categories on your website Image
Adding Suppliers How to add new suppliers to your Customer Focus website Image
Editing Suppliers- Selecting Preferred Suppliers This guide will take you through editing your Preferred Suppliers Image
Prioritizing Preferred Supplier List This guide will show you how to reorder your Preferred Supplier List Image
Supplier Filtering This guide will take you through searching Suppliers with supplier filters Image
Search Products This guide will take you through applying visiblility to the customer search field Image
Product Visibility Controls The easy way to display small numbers of products for company stores Image
Applying Sale Prices to Products This guide will show you how to apply sale prices to individual products Image
Sell Price Control This guide will take you through adding and editing Sell Price Controls Image
Adding Product Attributes This guide will take you through adding Product Attributes Image
Additional costs and customisation How to apply the correct additional cost and customisation Image
The Decorator Matrix Adding Screen Print and Embroidery Costs to Plain Stock Apparel Image
Hide / Block Suppliers This guide will take you through hiding a Supplier Image

eCommerce

Adding the Shopping Cart Give your customers the ability to order - and pay - online Image
Adding Authorize.net A step by step guide to enabling Authorize.net as your Payment Service Provider Image
Shipping Methods & Charges Give your customers the ability to set Shipping Methods and Charges Image
Adding Local Pickup to Shipping Methods & Charges This guide will take you through adding local pickup to shipping methods Image
Creating Coupons  Give your customers the ability to use custom coupons at checkout Image
PayPal & Authorize.net Security Handling  Detailing the changes to eCommerce security handling within webstore a/o October 2015 Image
PayPal & Authorize.net Auto-Return Following Transaction Running you through the process of configuring these services to return to your store once a transaction is complete. Image

Settings

Making Company Stores Private Prevent unauthorized users from viewing or ordering from your company store Image
Change Your Website Title Best practice for naming your website, and setting up the meta description Image
How to Alter Enquiry/Order Mailing Lists How to change who receives email notifications for new incoming enquiries and orders Image
Off-Page Search Engine Optimization How to optimize your website using social media and blogging Image
Linking your site to Google Analytics How to set up a Google Analytics account, and link your website to it Image
Adding UTM Tags to URLs How to track your marketing campaigns using UTM Tags Image
UTM Tag Creator This wizard will create UTM Tags for your information pages Image
Repointing Your Domain How to Repoint the Domain to your own web address Image
Adding a callback page for Paypal and Authorize.net A guide to adding a callback page Image
Changing Phrases How to change phrases on your Web Store Image
New Website Creation / October 2015 Changes Detailing the additions to new website form submission and front-end updates Image